How to set up your business number over the holiday season

by admin on December 19, 2010

With the holiday season fast approaching it is important to have your 1300 numbers and 1800 numbers set up properly. After all you have worked extremely hard for your leads. You have obviously spent money on your advertising so you don’t want to miss any leads over the holiday break.

Fortunately with 1300 numbers and 1800 numbers it is easy to capture leads.  They have a very flexible routing system allowing you to tailor a solution that meets your business requirements.

If you are going on holidays this Christmas you can still have all your calls answered for you via a live answer solution.  This means that you have your calls answered by an outsourced operator who answers calls in your business name. The calls can then be either sent to you via text message or emailed directly to your inbox.

Another way to answer the calls is to use a virtual manager service. This is a service where you put a pre-recorded message on the front of your phone. Callers that dial your number will hear the message and they can then leave a message for you. The message is then sent directly to your email in an audio format where you can listen to the call.

Setting up a routing option is another way to have your calls answered. If you are going on holidays but you want to still personally answer all your calls, you can have calls diverted to a phone number of your choice. For example you could have the calls on your 1300 numbers and 1800 numbers divert to your mobile. Alternatively if you have certain staff that will be working during Christmas you could have the calls diverted to them.

As you can see there are many ways to have your calls answered this holiday season even if you are not physically present at your office. Just make sure you remember to set it up so that you do not miss any leads generated over the holiday break. This will ensure that you start the New Year with a bang.

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